Cabin Crew Trainer Job Vacancy in Mogadishu, Somalia – Aviation & Airline Services

Job Description

Position: Cabin Crew Trainer

Company: Qatar Airways

Location: Mogadishu, Somalia

Experience: 3-5 years in cabin crew training or airline operations

Education: Bachelor’s degree in Aviation Management, Hospitality, or related field

Employment Type: Full-time

Industry: Aviation & Airline Services

Department: Training & Development

Salary: SSP 2,500,000 – 3,500,000 per month

Vacancies:1

Company Overview

Qatar Airways is a globally recognized airline known for its premium service, extensive network, and commitment to safety and excellence. Operating in over 150 destinations, the airline has a strong presence in the Horn of Africa, including regular flights to Mogadishu. As part of its strategic growth in Somalia, Qatar Airways invests in local talent, fostering a culture of professionalism and continuous improvement. The airline’s dedication to employee development makes it an attractive employer for ambitious professionals seeking career advancement in the aviation sector. This role contributes directly to Qatar Airways’ mission of delivering world‑class service while supporting the development of the aviation industry in Somalia.

Job Overview

The Cabin Crew Trainer will design, deliver, and evaluate training programs for cabin crew members operating on Qatar Airways’ regional and international flights from Mogadishu. The role involves creating curriculum aligned with global safety standards, conducting classroom and practical sessions, and assessing performance to ensure compliance with regulatory requirements. The trainer will collaborate with the Operations, Safety, and Human Resources teams to maintain a high level of service quality and safety culture. This position offers a unique opportunity to shape the future of aviation talent in Somalia and to be part of a dynamic, multicultural environment.

For more information about Qatar Airways and its career pathways, visit Somalia Job Search.

Key Responsibilities

• Develop and update comprehensive training modules covering safety procedures, emergency protocols, customer service, and cultural awareness.
• Deliver engaging classroom instruction and hands‑on practical sessions to new and existing cabin crew members.
• Conduct regular assessments, simulations, and debriefings to evaluate crew competency and identify areas for improvement.
• Collaborate with the Safety and Operations departments to ensure training content reflects the latest regulatory changes and airline policies.
• Maintain accurate training records, reports, and certification logs in compliance with Somali Civil Aviation Authority (SCAA) and International Civil Aviation Organization (ICAO) standards.
• Provide feedback and coaching to individual crew members, fostering a culture of continuous learning and professional growth.
• Participate in recruitment events and career fairs to promote Qatar Airways’ training programs and attract top talent.
• Support the implementation of e‑learning platforms and digital training tools to enhance accessibility and efficiency.

Required Skills

• Excellent communication and presentation abilities in English; knowledge of Arabic or Somali is an advantage.
• Strong understanding of aviation safety regulations, emergency procedures, and cabin service standards.
• Proven instructional design skills with experience in adult learning methodologies.
• Ability to assess performance objectively and provide constructive feedback.
• High level of cultural sensitivity and ability to work in a diverse, multinational environment.
• Organizational skills to manage multiple training schedules and maintain detailed documentation.
• Proficiency with training management software and Microsoft Office Suite.

Education

A Bachelor’s degree in Aviation Management, Hospitality Management, Education, or a related discipline is required. Professional certifications such as Certified Aviation Trainer (CAT) or equivalent are highly desirable.

Experience

Applicants must have a minimum of three years of experience in cabin crew training, airline operations, or a similar role within the aviation industry. Prior experience with international airlines and familiarity with SCAA or ICAO regulations will be considered a strong asset.

Salary

The successful candidate will receive a competitive monthly salary ranging from SSP 2,500,000 to SSP 3,500,000, commensurate with experience and qualifications. Additional performance‑based incentives and allowances may be offered.

Benefits

• Comprehensive health insurance covering medical, dental, and vision care.
• Annual leave and paid holidays in line with airline standards.
• Travel benefits including discounted airline tickets for personal and family use.
• Retirement savings plan and employee assistance programs.
• Opportunities for international training and career progression within Qatar Airways.

Training

• On‑boarding program covering airline policies, safety standards, and company culture.
• Continuous professional development workshops and certification courses.
• Access to state‑of‑the‑art simulation facilities and e‑learning platforms.
• Mentorship from senior trainers and senior cabin crew members.

Working Environment

The role is based at Qatar Airways’ office in Mogadishu, featuring a modern, collaborative workspace equipped with training rooms, simulation equipment, and digital resources. Employees enjoy a supportive atmosphere that values safety, innovation, and teamwork. The position may require occasional travel to regional hubs for advanced training sessions or audits.

Application Process

Interested candidates should submit an online application through the Qatar Airways career portal, attaching a current resume and a cover letter outlining relevant experience and motivation for the role. Applications will be reviewed on a rolling basis, and shortlisted candidates will be invited for a virtual interview followed by a practical assessment.

Equal Opportunity Statement

Qatar Airways is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace where all employees, regardless of gender, ethnicity, religion, or disability, can thrive. All qualified applicants will receive consideration for employment without regard to any protected characteristic.