Hospital Operations Manager Job Vacancy in Jowhar, Somalia – Healthcare – Hospital Administration

Job Description

Position:Hospital Operations Manager

Company:World Health Organization (WHO)

Location:Jowhar, Somalia

Experience:5+ years in hospital operations or healthcare management

Education:Bachelor’s degree in Healthcare Administration, Business Administration, or related field

Employment Type:Full-time

Industry:Healthcare – Hospital Administration

Department:Operations

Salary:5,000,000 – 8,000,000 SSP per month

Vacancies:1

Company Overview

The World Health Organization (WHO) is a leading international public health agency dedicated to promoting health, keeping the world safe, and serving the vulnerable. In Somalia, WHO collaborates closely with the Ministry of Health, local NGOs, and community leaders to strengthen health systems, improve service delivery, and respond to emergencies. With a presence in several Somali regions, WHO’s mission aligns with national health strategies, focusing on maternal and child health, disease prevention, and health infrastructure development. This role offers a unique opportunity to contribute to WHO’s impactful work in a dynamic environment, supporting the delivery of high‑quality healthcare services across the country. As part of WHO’s commitment to sustainable development, the Hospital Operations Manager will play a pivotal role in ensuring that hospital facilities operate efficiently, safely, and in compliance with international standards, thereby enhancing the overall health outcomes for the Somali population.

Job Overview

The Hospital Operations Manager will oversee the day‑to‑day functioning of WHO‑supported hospitals in the Jowhar region. This includes managing clinical and non‑clinical staff, optimizing resource allocation, ensuring compliance with health regulations, and driving continuous improvement initiatives. The role requires strong leadership, strategic planning, and a deep understanding of healthcare delivery in low‑resource settings. The successful candidate will work closely with WHO program managers, local health authorities, and partner organizations to implement operational policies that improve patient care, reduce costs, and enhance staff satisfaction. For more information, visit Somalia Job Search. This position is integral to WHO’s broader goal of strengthening health systems and achieving universal health coverage in Somalia.

Key Responsibilities

• Lead and supervise hospital administrative and support staff, fostering a collaborative and high‑performance culture.
• Develop and implement operational policies, standard operating procedures, and quality assurance protocols.
• Monitor and manage hospital budgets, procurement processes, and inventory of medical supplies.
• Ensure compliance with national health regulations, WHO guidelines, and international accreditation standards.
• Coordinate with clinical departments to optimize patient flow, reduce waiting times, and improve service delivery.
• Oversee maintenance of medical equipment, facilities, and information systems.
• Analyze performance metrics, prepare reports, and recommend corrective actions to senior management.
• Facilitate emergency preparedness and response plans, including outbreak management.
• Engage with community stakeholders to promote health education and outreach programs.

Required Skills

• Strong leadership and team‑building abilities.
• Excellent analytical and problem‑solving skills.
• Proficiency in budgeting, financial management, and procurement.
• Knowledge of healthcare regulations, accreditation processes, and WHO standards.
• Effective communication and interpersonal skills, with fluency in English; knowledge of Somali is an advantage.
• Ability to work in multicultural and resource‑limited environments.
• Proficiency with hospital management information systems.

Education

A Bachelor’s degree in Healthcare Administration, Business Administration, Public Health, or a related field is required. A Master’s degree or relevant professional certifications (e.g., PMP, Lean Six Sigma) are highly desirable.

Experience

Minimum of five years of progressive experience in hospital operations, health facility management, or a comparable role within the healthcare sector. Experience working with international NGOs or UN agencies in low‑resource settings is preferred.

Salary

The position offers a competitive salary ranging from 5,000,000 to 8,000,000 Somali Shillings (SSP) per month, commensurate with experience and qualifications. Additional allowances may be provided in accordance with WHO policies.

Benefits

• Comprehensive health insurance coverage.
• Retirement and pension scheme.
• Paid annual and sick leave.
• Professional development and training opportunities.
• Relocation assistance for eligible candidates.

Training

• Orientation program covering WHO policies, Somali health system, and operational standards.
• Ongoing leadership and management workshops.
• Access to WHO’s global learning platforms and certifications.

Working Environment

The role is based in Jowhar, a growing urban center with a vibrant community and improving infrastructure. The workplace is a modern hospital facility equipped with essential medical technologies. WHO promotes a safe, inclusive, and supportive work environment, encouraging innovation and collaboration across all levels.

Application Process

Interested candidates should submit an online application through the WHO careers portal, attaching a detailed CV and a cover letter outlining relevant experience and motivation. Applications will be reviewed on a rolling basis until the position is filled.

Equal Opportunity Statement

WHO is an equal‑opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of gender, ethnicity, disability, or any other protected characteristic. All qualified applicants will receive consideration for employment without discrimination.