Senior Hospitality Operations Director Job Vacancy in Kismayo, Somalia – Hospitality & Tourism

Job Description

Position: Senior Hospitality Operations Director

Company: Marriott International

Location: Kismayo, Somalia

Experience: 10+ years

Education: Master’s Degree in Hospitality Management

Employment Type: Full-time

Industry: Hospitality & Tourism

Department: Operations

Salary: 4,500,000 – 7,500,000 SSP

Vacancies: 1

Company Overview

Marriott International is a global leader in the hospitality sector, managing a diverse portfolio of brands that cater to travelers from all walks of life. Our commitment to excellence, service, and innovation has made us a household name in the tourism industry worldwide. As we expand our footprint across East Africa, we are looking for exceptional leaders to drive our mission of creating unforgettable guest experiences. This role is pivotal in our strategic growth within the region, ensuring that our standards of luxury and efficiency are maintained at the highest level. We pride ourselves on fostering a culture of inclusion and professional growth, making us one of the most sought-after employers for career opportunities in Somalia.

Job Overview

The Senior Hospitality Operations Director will be responsible for overseeing the comprehensive operational functions of our premier luxury establishment in Kismayo. This high-level leadership role requires a strategic thinker who can manage complex logistics, optimize guest satisfaction, and lead large, diverse teams toward achieving organizational excellence. You will be tasked with implementing global brand standards while adapting to local market nuances to ensure a seamless guest journey. For those seeking meaningful employment in Somalia, this position offers a unique platform to influence the luxury hospitality landscape in a rapidly developing economic hub. To learn more about our global standards, visit https://somaliajobsearch.com.

Key Responsibilities

• Direct and oversee all departmental operations including front office, housekeeping, food and beverage, and maintenance.
• Develop and implement strategic operational plans to maximize profitability and guest satisfaction scores.
• Manage large-scale budgets and conduct regular financial audits to ensure cost-effective operations.
• Lead, mentor, and develop a high-performing management team to ensure service consistency.
• Ensure strict compliance with international health, safety, and environmental regulations.
• Collaborate with marketing and sales teams to drive occupancy rates and revenue growth.

Required Skills

• Advanced strategic planning and organizational management capabilities.
• Exceptional leadership and interpersonal communication skills.
• Deep understanding of luxury hospitality service standards and guest psychology.
• Proficiency in advanced property management systems (PMS) and financial reporting tools.
• Strong crisis management and problem-solving abilities in high-pressure environments.

Education

A Master’s Degree in Hospitality Management, Business Administration, or a related field is mandatory. Candidates with advanced certifications in Hotel Operations or Luxury Brand Management will be given preference.

Experience

A minimum of 10 years of progressive experience in hospitality management, with at least 5 years in a senior director or general manager role within a 5-star hotel environment. Proven track record of managing large-scale operations and multi-million dollar budgets is essential. For more international career insights, check https://nigeriajobsearch.com/vacancy-in-nigeria/.

Salary

The offered salary range for this position is 4,500,000 to 7,500,000 SSP per annum, depending on experience, qualifications, and performance metrics. This package is highly competitive within the local market.

Benefits

• Comprehensive health and wellness insurance package.
• Performance-based annual bonuses and incentive programs.
• Global travel discounts and access to Marriott’s international hotel network.
• Relocation assistance for qualified international candidates.
• Paid time off and generous parental leave policies.

Training

• Continuous professional development through Marriott’s Global Leadership Academy.
• Specialized luxury service training modules.
• Advanced financial management and hospitality analytics workshops.

Working Environment

The working environment is fast-paced and highly professional, requiring presence in both corporate office settings and on the hotel floor to ensure operational standards. You will interact with high-net-worth individuals, international diplomats, and a diverse workforce. This role is central to the hiring in Somalia initiative, aiming to set a benchmark for professional excellence in the region. Explore other regional vacancies at https://rwandajobsearch.com/job-vacancy-in-rwanda/.

Application Process

Interested candidates should submit their updated CV and a comprehensive cover letter detailing their relevant experience through our official recruitment portal. Applications will be reviewed on a rolling basis. Only shortlisted candidates will be contacted for the interview stage. This is a premier job vacancy in Somalia for elite hospitality professionals.

Equal Opportunity Statement

Marriott International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees regardless of race, religion, color, gender, or national origin.