Hospitality Operations Director Job Vacancy in Borama, Somalia – Hospitality & Tourism

Job Description

Position: Hospitality Operations Director

Company: Hilton Worldwide

Location: Borama, Somalia

Experience: 8+ years

Education: Master’s Degree in Hospitality Management

Employment Type: Full-time

Industry: Hospitality & Tourism

Department: Operations

Salary: 4,500,000 – 7,500,000 SSP

Vacancies: 1

Company Overview

Hilton Worldwide is a global leader in the hospitality sector, dedicated to delivering exceptional guest experiences through world-class service and innovative management practices. As a premier brand in the international market, we pride ourselves on maintaining the highest standards of luxury and operational efficiency. Our mission is to create unforgettable stays for every traveler, ensuring that our brand remains synonymous with comfort, elegance, and reliability. We are currently expanding our footprint in East Africa, seeking to establish a new standard of excellence in the region. This expansion represents significant career opportunities in Somalia for professionals who are passionate about high-end service delivery and strategic management.

By joining Hilton, you become part of a global legacy of hospitality excellence. We leverage cutting-edge technology and sustainable practices to ensure our operations are both environmentally friendly and highly efficient. Our commitment to excellence makes us a top choice for those seeking employment in Somalia within the premium service sector.

Job Overview

The Hospitality Operations Director will be responsible for overseeing the entire operational lifecycle of our flagship property in Borama. This is a high-level leadership role that requires a strategic mindset to manage multiple departments, including front office, housekeeping, food and beverage, and maintenance. The successful candidate will drive revenue growth, ensure strict adherence to international quality standards, and foster a culture of service excellence among staff. This role is pivotal in establishing our brand presence in the local market and ensuring that every guest interaction reflects the Hilton standard of luxury.

As we continue to grow, we invite you to explore more professional paths via https://somaliajobsearch.com to understand the evolving landscape of the local economy.

Key Responsibilities

• Direct and oversee all daily operations to ensure maximum guest satisfaction and operational efficiency.
• Develop and implement strategic operational plans to increase RevPAR (Revenue Per Available Room) and overall profitability.
• Manage departmental budgets, controlling costs while maintaining premium service levels.
• Lead, mentor, and develop a diverse team of department heads to ensure cohesive service delivery.
• Ensure compliance with all local and international health, safety, and sanitation regulations.
• Monitor guest feedback and implement corrective actions to maintain high service ratings.

Required Skills

• Advanced strategic planning and organizational management capabilities.
• Expertise in hospitality revenue management and cost control.
• Exceptional leadership and interpersonal communication skills.
• Deep understanding of international luxury hospitality standards.
• Proficiency in Property Management Systems (PMS) and advanced data analytics.

Education

A Master’s Degree in Hospitality Management, Business Administration, or a related field is required. A Bachelor’s degree with significant executive experience may be considered in exceptional circumstances.

Experience

A minimum of 8 years of progressive leadership experience in luxury hotel operations is mandatory. Proven track record of managing large-scale hospitality properties and leading multi-disciplinary teams is essential for success in this role.

Salary

The monthly salary for this position ranges from 4,500,000 SSP to 7,500,000 SSP, depending on experience and performance metrics.

Benefits

• Comprehensive international health insurance coverage.
• Performance-based annual bonuses.
• Global travel discounts and hospitality perks.
• Professional development and leadership training programs.

For more information on international standards, visit https://liberiajobsearch.com/.

Training

• Advanced Leadership Development Program.
• Luxury Service Excellence Certification.
• Crisis Management and Safety Protocols Training.

Working Environment

The working environment is fast-paced and highly professional, requiring presence on-site at the Borama property. You will interact with high-net-worth individuals, international business travelers, and a diverse local workforce. This role requires flexibility to work during peak seasons and handle high-pressure situations with grace.

Application Process

Interested candidates should submit their updated CV and a cover letter detailing their relevant experience through our official recruitment portal. We are looking for the best talent for these Somalia Jobs. Please ensure all documentation is verified and up to date.

For regional job trends, please check https://sudanjobsearch.com/job-vacancy-in-sudan/.

Equal Opportunity Statement

Hilton Worldwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, or disability status. We are actively hiring in Somalia to build a diverse and talented workforce.