Hotel Operations Manager Job Vacancy in Mogadishu, Somalia – Hospitality and Tourism
Job Description
Position: Hotel Operations Manager
Company: Jazeera Palace Hotel
Location: Mogadishu, Somalia
Experience: 3-5 years
Education: Bachelor’s Degree in Hospitality Management or related field
Employment Type: Full-time
Industry: Hospitality and Tourism
Department: Operations
Salary: 1,200,000 – 1,800,000 SSP
Vacancies:1
Company Overview
Jazeera Palace Hotel is a premier luxury hotel in Mogadishu, Somalia, offering world-class hospitality services to both local and international guests. With a commitment to excellence, innovation, and cultural sensitivity, we strive to create unforgettable experiences for our patrons while fostering a dynamic and inclusive work environment. As a leader in the hospitality sector, Jazeera Palace Hotel is dedicated to advancing Somalia’s tourism industry through sustainable practices and community engagement.
Job Overview
Jazeera Palace Hotel is seeking a highly motivated Hotel Operations Manager to oversee daily operations, ensure exceptional guest satisfaction, and drive operational efficiency. This role is ideal for a professional with a passion for hospitality and a proven track record in managing high-performing teams. Apply now to join a forward-thinking organization shaping the future of hospitality in Somalia.
Key Responsibilities
- Manage all aspects of hotel operations, including front desk, housekeeping, food and beverage services, and maintenance.
- Develop and implement strategies to enhance guest satisfaction and operational performance.
- Oversee staff training, scheduling, and performance evaluations to maintain high service standards.
- Monitor financial metrics such as occupancy rates, revenue, and expenses to optimize profitability.
- Collaborate with department heads to coordinate events, conferences, and special projects.
- Ensure compliance with health, safety, and security protocols across all hotel departments.
Required Skills
- Proven leadership experience in a hotel or hospitality setting.
- Strong organizational and problem-solving skills with the ability to multitask in a fast-paced environment.
- Excellent communication and interpersonal skills to interact with guests, staff, and stakeholders.
- Proficiency in hospitality management software and financial reporting tools.
- Knowledge of local and international hospitality regulations and best practices.
Education
- Bachelor’s Degree in Hospitality Management, Business Administration, or a related field.
- Advanced certifications in hotel operations or hospitality leadership are a plus.
Experience
- Minimum of 3-5 years in hotel operations management, preferably in a managerial role.
- Experience in luxury hospitality or international hotel chains is advantageous.
Salary
1,200,000 – 1,800,000 SSP per month, commensurate with experience and performance.
Benefits
- Comprehensive health insurance coverage for employees and dependents.
- Performance-based bonuses and annual salary reviews.
- Opportunities for professional development and career advancement.
- Accommodation and transportation allowances.
- Annual leave, sick leave, and public holiday entitlements as per national labor laws.
Training
- On-the-job training with senior management to refine leadership and operational skills.
- Workshops on hospitality innovation, customer service excellence, and crisis management.
- Access to global hospitality certification programs through partnerships with industry leaders.
Working Environment
Jazeera Palace Hotel offers a professional, multicultural work environment that values diversity, teamwork, and continuous improvement. The role requires flexibility to work evenings, weekends, and holidays as needed to support hotel operations.
Application Process
Submit your CV and a cover letter to https://somaliajobsearch.com. Applications will be reviewed on a rolling basis until the position is filled. Only shortlisted candidates will be contacted for interviews.
Equal Opportunity Statement
Jazeera Palace Hotel is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Qualified applicants will receive consideration for employment without regard to gender, ethnicity, religion, or other protected categories.
