Warehouse Operations Manager Job Vacancy in Xudun, Somalia – Logistics & Supply Chain

Job Description

Position:Warehouse Operations Manager

Company:DHL Express

Location:Xudun, Somalia

Experience:5+ years in warehouse management

Education:Bachelor’s degree in Supply Chain Management or related field

Employment Type:Full-time

Industry:Logistics & Supply Chain

Department:Operations

Salary:2,500,000 – 3,500,000 SSP per annum

Vacancies:1

Company Overview

DHL Express is a global leader in international shipping, courier services, and supply chain solutions. With a strong presence across Africa, DHL has established reliable networks that connect businesses and communities, fostering economic growth and trade. In Somalia, DHL is committed to delivering innovative logistics services that support local enterprises, humanitarian initiatives, and the broader market. As part of its expansion strategy, DHL is investing in modern warehousing facilities, advanced technology platforms, and skilled talent to ensure seamless operations. This role offers a unique opportunity to join a world‑class organization that values efficiency, safety, and customer satisfaction, while contributing to the development of logistics infrastructure in Somalia.

Job Overview

The Warehouse Operations Manager will lead the daily activities of DHL’s Xudun warehouse, overseeing inbound and outbound shipments, inventory control, and staff performance. This position is pivotal in ensuring that goods are handled safely, accurately, and on time, aligning with DHL’s global standards of excellence. The manager will collaborate with cross‑functional teams, implement process improvements, and drive a culture of continuous improvement. Candidates will play a critical role in supporting Somalia Jobs by delivering reliable logistics solutions that empower businesses and create career opportunities across the region.

Key Responsibilities

• Supervise and coordinate all warehouse activities, including receiving, storage, picking, packing, and shipping.
• Maintain optimal inventory accuracy through regular cycle counts and reconciliation.
• Ensure compliance with safety regulations, DHL policies, and local labor laws.
• Develop and implement standard operating procedures to improve efficiency and reduce errors.
• Manage a team of warehouse staff, providing coaching, performance feedback, and training.
• Monitor key performance indicators such as order fulfillment rate, on‑time delivery, and cost per unit.
• Collaborate with transportation, customs, and customer service teams to resolve issues promptly.
• Prepare reports for senior management on warehouse performance, capacity utilization, and improvement initiatives.

Required Skills

• Strong leadership and people‑management abilities.
• Excellent organizational and multitasking skills.
• Proficiency in warehouse management systems (WMS) and Microsoft Office Suite.
• Analytical mindset with the ability to interpret data and drive decisions.
• Effective communication skills in English; knowledge of Somali is an advantage.
• Problem‑solving orientation and a proactive approach to challenges.

Education

A Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related discipline is required. Relevant certifications such as Certified Supply Chain Professional (CSCP) or Warehouse Management Certification are advantageous.

Experience

Applicants must have a minimum of five years of progressive experience in warehouse operations, with at least two years in a supervisory or managerial role. Experience in an international logistics environment is highly preferred.

Salary

The compensation package ranges from 2,500,000 to 3,500,000 Somali Shilling (SSP) per year, commensurate with experience and qualifications. The package includes performance‑based incentives and benefits outlined below.

Benefits

• Health insurance coverage for employee and dependents.
• Retirement savings plan.
• Paid annual leave and public holidays.
• Professional development allowance.
• Employee assistance program.

Training

• Comprehensive onboarding program covering DHL policies, safety standards, and system tools.
• Ongoing leadership and technical training workshops.
• Access to DHL’s global e‑learning platform for continuous skill enhancement.

Working Environment

The Xudun warehouse is a modern, climate‑controlled facility equipped with advanced material handling equipment. DHL promotes a collaborative and inclusive workplace where safety is paramount. Employees benefit from clear career pathways, supportive management, and a culture that celebrates diversity and innovation.

Application Process

Interested candidates should submit their updated resume through the DHL careers portal. Applications will be reviewed on a rolling basis, and shortlisted applicants will be contacted for an initial interview. Successful candidates will undergo a competency‑based interview and a practical assessment of warehouse management skills.

Equal Opportunity Statement

DHL Express is an equal opportunity employer. We welcome applications from all qualified individuals regardless of gender, ethnicity, religion, disability, or any other protected characteristic. Our commitment to diversity ensures a vibrant workplace where every employee can thrive and contribute to our shared success.