Telecommunications Engineer – Network Operations

Company: Somtel
Location: Hargeysa, Somalia
Job Type: Full-Time
Department: Network Engineering & Operations
Experience Required: 0–1 Year
Education: Bachelor’s Degree
Salary: USD 700 – USD 1,000 per month (depending on qualifications and organizational policies)
Industry: Telecommunications, VoIP, Network Infrastructure, Information Technology

Job Overview

Somtel is seeking a motivated and technically skilled Telecommunications Engineer to support the design, implementation, maintenance, and optimization of telecommunications and network infrastructure. This entry-level opportunity is ideal for recent graduates or early-career professionals looking to build expertise in network operations, VoIP technologies, wireless communications, fiber-optic systems, and telecommunications engineering.

The successful candidate will work closely with senior engineers and technical teams to ensure reliable network performance, service availability, infrastructure security, and customer satisfaction.

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Key Responsibilities

• Assist in the installation, configuration, and maintenance of telecommunications equipment.
• Support network monitoring and performance analysis activities.
• Troubleshoot network connectivity and communication issues.
• Maintain VoIP systems and communication platforms.
• Assist with fiber-optic network deployment and maintenance projects.
• Monitor network uptime and service quality metrics.
• Support preventive maintenance schedules for telecom infrastructure.
• Participate in network testing and system upgrades.
• Document technical procedures, configurations, and maintenance activities.
• Collaborate with operations teams to resolve service interruptions.
• Support network security implementation and compliance requirements.
• Assist customers and internal teams with technical support requests.
• Participate in infrastructure expansion and optimization projects.
• Analyze network performance data and prepare technical reports.
• Ensure compliance with company standards and telecommunications regulations.

Core Duties

Network Operations

• Monitor network availability and reliability.
• Support routing and switching operations.
• Perform network diagnostics and troubleshooting.
• Assist with bandwidth management and optimization.

Telecommunications Infrastructure

• Support installation of telecom equipment.
• Maintain wireless and fiber-optic systems.
• Assist in infrastructure inspections and upgrades.
• Monitor communication system performance.

VoIP and Communication Systems

• Configure VoIP services.
• Support voice and data communication systems.
• Troubleshoot call quality and connectivity issues.
• Assist in service provisioning activities.

Technical Support

• Respond to service tickets and incident reports.
• Provide technical assistance to users and customers.
• Escalate complex issues to senior engineers.
• Maintain service records and documentation.

Required Skills

The ideal candidate should demonstrate knowledge or interest in:

• Telecommunications Engineering
• Network Engineering
• VoIP Technology
• Fiber Optic Networks
• Wireless Communications
• Network Monitoring
• Technical Support
• Routing and Switching
• Network Troubleshooting
• IP Networking
• Infrastructure Maintenance
• Telecommunications Systems
• Data Communications
• Network Security
• LAN/WAN Technologies
• Problem Solving
• Technical Documentation
• System Administration
• Service Delivery
• Communication Skills

Education Requirements

• Bachelor’s Degree in Telecommunications Engineering, Electrical Engineering, Electronics Engineering, Computer Engineering, Information Technology, or a related field.
• Recent graduates are encouraged to apply.
• Academic projects related to networking or telecommunications will be advantageous.

Experience Requirements

• 0–1 year of relevant experience.
• Internship experience within telecommunications or IT environments is beneficial.
• Exposure to networking concepts and communication technologies is preferred.
• Knowledge of telecom operations, wireless systems, or VoIP solutions is an advantage.

Preferred Qualifications

Candidates possessing any of the following may receive additional consideration:

• Cisco CCNA certification.
• Telecommunications training programs.
• Knowledge of VoIP platforms.
• Understanding of fiber-optic technologies.
• Familiarity with network monitoring tools.
• Basic cybersecurity awareness.

Training and Development

Somtel provides structured learning opportunities including:

• Telecommunications engineering training.
• Network operations and monitoring programs.
• VoIP technology workshops.
• Fiber-optic infrastructure training.
• Technical troubleshooting development.
• Professional certification preparation support.
• Workplace safety and compliance training.
• Career development and mentorship programs.

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Salary and Benefits

Compensation

• Monthly salary ranging from USD 700 – USD 1,500.
• Performance-based rewards where applicable.
• Annual performance reviews.
• Potential career progression opportunities.

Employee Benefits

• Paid annual leave.
• Professional development support.
• Certification assistance opportunities.
• Employee wellness initiatives.
• Training and mentorship programs.
• Collaborative work environment.
• Exposure to modern telecommunications technologies.

Working Environment

The Telecommunications Engineer will work within a dynamic telecommunications environment supporting voice, data, wireless, and broadband services. The role involves collaboration with network engineers, operations specialists, customer support teams, and infrastructure professionals to ensure uninterrupted service delivery and network excellence.

Additional African career resources and job opportunities can be explored through engineer jobs in Rwanda

Application Process

Interested applicants should submit:

• Updated CV or Resume.
• Academic transcripts and degree certificates.
• Professional certifications (if applicable).
• Internship or project experience documentation.
• Cover letter highlighting relevant technical skills and career interests.

Shortlisted candidates may be invited to participate in technical assessments, engineering interviews, practical troubleshooting exercises, and reference verification procedures.

Equal Opportunity Statement

Somtel is committed to fostering an inclusive and diverse workplace. Qualified candidates will be considered based on merit, education, technical capability, and potential for growth within the organization.

Begin your telecommunications engineering career with Somtel and contribute to the development of advanced network infrastructure, VoIP services, fiber-optic connectivity, and next-generation communication technologies across Somalia.